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All products listed on the site except accessories like Tie,Belt,Socks etc can be replaced/returned within time period of 7 days of receiving the order. No replacement/exchange/return will be processed after the stated time period.
You may request for a replacement/exchange/return only when the product is unworn, unwashed, without stains, undamaged and with all original tags & packaging intact. The product should contain original collar tag at the time of replacement/return/refund. No products with any other tags will be accepted.
Our supervisor/delivery logistics has the right to whether accept or deny the product for replacement/exchange/return at the time of replacement after full inspection of the product by seeing the above stated policies, and The customer agrees not to dispute the his/her decisions.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
• the item may be damaged during transit
• or there might be a manufacturing defect
• or that a wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated time-frame as given. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
Item like Tie,Belt,socks and other accessories cannot be Exchanged, Replaced or Returned.
No product will be return/exchange/refund without products's original bill.
No item is allowed to be replaced/exchange/refund if the customer uses our “FREE TRY & BUY” option at the time of delivery.
To get a replacement, email us your Order Number and the Reason for returning on our mentioned e-mail address i.e,firstname.lastname@example.org. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.